Privacy Policy

Glenstone Advisory Group is dedicated to safeguarding your privacy when you visit our site or use our services. This privacy policy outlines how we handle your personal information and protect your privacy when you use www.glenstoneadvisory.com or any of its sub-domains (the “Site”), or in connection with any products, services, or content provided on the Site.

We provide our Market Advisory and Execution Only Services (“Services”) to you in accordance with our Terms of Business for Market Advisory and Execution Only Services (Virtual Currencies terms), which govern how we will provide these Services. If you have agreed to the Virtual Currency Terms, they will prevail over these Terms of Website Use in the event of inconsistency.

Glenstone Advisory Group Limited, a company incorporated in Switzerland with its registered office at St. Alban-Anlage 46, 4052 Basel, CH-BL, Switzerland (“we” or “us”), is the data controller of your personal data collected when you visit our websites (in accordance with the Data Protection Act 1998 (the “Act”)).

Information We May Collect from You

  • Information You Provide: You may provide us with personal information by filling in forms on our site or by corresponding with us via phone, email, or other means. This includes information you provide when you register online, book an appointment, request a brochure, or view one of our videos. This information allows us to offer you a better service and improve your experience.
  • Automatically Collected Information: We may automatically collect technical information when you visit our site, such as your IP address, internet connection details, login information, browser type and version, time zone setting, and browsing behavior (e.g., products viewed or searched for). We may also store cookies on your device to recognize you as a return visitor, enhancing your browsing experience by remembering your details (such as language preference or past purchases).

  • Information from Other Sources: We may receive information about you if you use other websites we operate or services we provide. This data may be shared internally and combined with data collected on this site. We also work closely with third parties (e.g., business partners, subcontractors, advertising networks, analytics providers) and may receive information about you from them.

Cookies

We use cookies on our website to distinguish you from other users, primarily to allow you to log into your account, remember your preferences, and for technical reasons. These cookies may contain information such as your name, address, or email address, and details on how you arrived at the site. For more information, please see our Cookie Policy.

Use of Information

  • Information You Provide: We use this information to:
    • Provide you with fast and secure service.
    • Comply with legal obligations and resolve disputes.
    • Inform you about other goods, services, and special offers similar to those you have already purchased or inquired about.
    • Update you about changes to our service.
    • Tailor our content to be more relevant to your interests.
  • Automatically Collected Information: We use this information to:
    • Administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
    • Customize the content and layout of our site to improve your experience.
    • Enable participation in interactive features of our service.
    • Keep our site safe and secure.
    • Deliver relevant advertising and make recommendations to other users about goods or services that may interest them.

Storage and Transfer of Personal Data

We may transfer personal information to countries outside the European Economic Area (“EEA”). These countries may not have the same data protection laws as the country in which you initially provided your information. When we transfer your information out of the EEA, we will take reasonable steps to ensure that your privacy rights are protected by appropriate safeguards, such as relying on specific data processing terms or entering into standard contractual clauses approved by the European Commission

The security of your personal information is important to us. We use secure socket layer technology (SSL) to encrypt information submitted via our website or email. This helps protect your information during transmission and helps ensure your identity remains confidential.

Although we strive to protect your personal data, we cannot guarantee the security of information transmitted via the internet. Any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to prevent unauthorized access.

Your Rights

You have the right to object to the processing of your personal data for direct marketing purposes. We will inform you (before collecting your data) if we intend to use it for such purposes or if we plan to disclose your information to any third party for such purposes. You can exercise your right at any time by contacting us at support@glenstoneadvisory.com.

This site may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy statements of any site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Access to Information

The Data Protection Act 1998 gives you the right to request access to information held about you and to correct any inaccuracies. Any access request may be subject to a fee to cover the costs of providing you with details of the information we hold.

Changes to Our Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed about our privacy policy and how we protect your information.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us at support@glenstoneadvisory.com or visit our headquarters:

Glenstone Advisory Group Limited
St. Alban-Anlage 46
4052 Basel
CH-BL
Switzerland